Frequently Asked Questions
Is the Jingle Balls sweater design explicit?
Is the Jingle Balls sweater design explicit?
There's nothing graphic on it. From across the room it reads as a classic red-and-cream holiday knit, and the joke only clicks on the second look. Cheeky, not crude.
What size should I order?
What size should I order?
The sweater is a relaxed unisex crewneck in sizes S to 3XL. Order your usual size for a classic fit, or size up for an oversized, layer-friendly look. The BellyPack Original Pouch has a fully adjustable belt that fits most waists.
How long does shipping take?
How long does shipping take?
Orders are typically delivered within 7–12 business days after processing, and you'll get tracking as soon as your order ships. December is the busiest month of the year, so order at least 3 weeks before your party to be safe.
How do I track my order?
How do I track my order?
You'll receive a tracking link by email as soon as your order leaves the warehouse. If you can't find it, check your spam folder or contact us and we'll look it up for you.
What is your return policy?
What is your return policy?
We offer 30-day returns from the date your order is delivered. Items must be unworn and in original condition. Reach out to our support team and we'll walk you through it.
What if something is wrong with my order?
What if something is wrong with my order?
Every order is backed by our 30-day money-back guarantee. Contact us within 30 days of delivery and we'll make it right.
How do I wash the sweater?
How do I wash the sweater?
Turn it inside out, machine wash cold on a gentle cycle and lay it flat to dry. No bleach, no tumble dryer. It'll be ready for next year's party.
How do I get in touch?
How do I get in touch?
Use the contact page and our team will get back to you. We answer every message.